Returns & Exchanges
At Ohuhu, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply follow our streamlined process to receive a full refund or exchange for a different size or style.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to qualify for a refund.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.